News

NCDOT annual customer service survey extended to Jan. 31 

From the top of Bonner Bridge

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RALEIGH – The N.C. Department of Transportation has extended the deadline for citizens to participate in its second annual customer survey to Jan. 31. This survey includes the N.C. ferry system. 

All citizen feedback will be collected online. Citizens wishing to participate can visigo.ncsu.edu/customerservice2016. The survey takes 15 minutes to complete and the survey link is mobile-friendly.swan-quarter-ferry-2015-07-30-17-31-34

The N.C. General Assembly requires the survey to gauge how well the transportation department provides high-quality customer service.

Participation can help NCDOT identify ways to make North Carolina transportation services safer, more efficient and customer-focused.

The results will be available to the public on NCDOT.gov later this year.

Categories: News, Transportation